Bookings can only be confirmed when full payment has been received. For security, we will need your name and address and a contact telephone number. Please give a mobile number if possible in case the tour is cancelled at the last minute (eg. due to illness). Because these properties are old and fragile, unfortunately we cannot include children under 14. If you have to cancel your visit, please give a minimum of five working days’ notice. You will be offered a credit to be used at a later date or you can exchange your tickets for another tour within the same calendar year. Occasionally tours may be cancelled if visitor numbers are too low, in which case a full refund will be given. Photography is only allowed with permission of the owners.